Error 2002 Connecting to Data Center

[lunaryskupo]

Hi.

I'm experiencing a "the lobby server connection has encountered an error (2002)" error when attempting to connect via my temporary laptop to the Diabolos server.

Backstory:

I usually play FFXIV on my desktop, and I have no issues there; however, my travel laptop (which ~also~ runs FFXIV without issue) is broken, and so I'm using a temporary replacement meanwhile.

Laptop Information:

The replacement is a Dell laptop.

• AMD A6-6310 APU w/AMD Radeon R4 Graphics 1.80 GhZ

• 4GB (a little over 1GB used)

• Win.8 (eugh)/64 bit.

It has Norton and Malwarebytes on it.

I'm not sure what other information may be needed, but as it is now, I can't log into the game and would like to correct this ASAP if possible. What could be causing this error? From my Google searches, it seems to be a really old issue, as in when the game first launched. I'm using my regular Comcast internet connection to attempt logging in. I've even tried uninstalling Norton and logging back into XIV and I get the same error message. While I go to bed I plan to reinstall, and maybe that'll fix it, but I thought I'd post this in case.

Updated:

Lots of restarts later.

Still not fixed, even after a re-download. I'm currently at Starbucks trying to login for giggles and it isn't allowing me (same error). I even went into my Windows Firewall and made sure Final Fantasy was allowed on both public and private networks. Norton Antivirus is uninstalled. Funny enough, every forum post I go to with this error has zero response from SE, so that's neat. It'd be super helpful to know if this was something on my end and what else specifically I could be doing to try and fix it. From what me and my s/o can scrounge up, it looks like a router issue--but considering I'm on ~public wifi~ it may be something with my wifi capabilities on this laptop? Who knows.

Will hard-wire to router when I'm home if possible and try again.

Thanks again,

Luna