Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

How many times has this happened (or any different crashes)? Was this the only time? Have you ran into the same problem since?

After you waited the one minute, where did you end up? Were you in the same raid, or were you kicked from the instance?

You mentioned a "loud ding," this makes me think of a Windows notification sound. Was this what it sounded like? If so, it may be trying to bring up an error message but you wouldn't be able to see it.

Finally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!