Blocking an Account/All of a players characters

[Nanotoxin]

I don't see why this isn't a thing. I've had a player constantly harass me and my friend, making new characters so they can continually /tell and mail us to harass us. I've talked to them OOCly, on discord and facebook, and while it would fix the problem in game to open an investigation and have them punished, I think the problem would worsen the harassment on those other platforms. I think there should be a feature to remove yourself from other peoples friends lists and completely block all communication from them.

[HyoMinPark]

You can add these characters to your Blacklist, which will make things like /tells and /shouts from them invisible to you. I’m not sure if it would cease Moogle Mail, but it may. If they continue to harass you, you can always Report Harassment via the Support Desk menu; be sure to include names, dates, and times of the incident, as well as a summary. GMs can go back and review chat logs in full, so you don’t have to provide a word-for-word recount of the messages. Repeated reports are the easiest way to get an account temp and even perma-banned. Any subsequent harassment would require them having to rebuy the game and pay a new subscription in full, which may deter them in the future.

Friends List removal should definitely be two-way, and I think this is a change the developers should seriously consider. As it stands, they are only one-way at the moment.

[Risvertasashi]

Not that all of these suggestions are without merit, but, honestly, I'm not sure some of the issues are as big as you're making them out to be.

If it's hard to notice when someone is online, they obviously aren't harassing you. If they finally do send you a /tell or such, you can easily blacklist them.

If the person doesn't realize you're blacklisting them... maybe you should just sit them down (figuratively) and tell them you want no more contact with them? Even calling a GM on them/reporting for harassment won't do anything if the person simply hasn't noticed.

But this is especially true since you apparently have contact with them across many platforms. Yeah, FFXIV's functions could be better, but at the same time they're good enough mostly. This is your personal problem, not an FFXIV problem--not a technical problem.

[Nanotoxin]

I'm not sure why Risvertasashi is just, so against this. Like, it's not like FFXIV is perfect and can't be improved. A GM told me that I should make this thread to put a request, like Lupaysel had said. Blacklisting would work if they didn't have multiple characters that message our multiple characters, we just want to play the game without having to deal with getting hit with huge /tells or moogle mail every other day.

I don't see why there'd be an issue with a Block Player button somewhere.

[Risvertasashi]

And, for the record, we have spoken to a GM. They were actually the person who told us to make this thread. There's nothing they can do short of doing an investigation and banning them.

Ok. So here is what I suggest you do.

Tell them not to contact you anymore. Note down the day and exact time you do this. Blacklist them. If they circumvent the blacklist with a new character or whatever, call the GMs again. That date and time earlier, give that to the GMs, along with the day and time this person circumvented the blacklist. It also helps if you can give them the exact messages.

This will more than likely get them at least a temporary ban. But if they're going to this extent to get to you, they deserve it. As for the other platforms... unfortunately, you're just going to have to block them there, and if they circumvent that too, follow up with their support teams.

It is a pain, but if they're going to those lengths to bother you, it is worth it to get rid of them IMO.

[Risvertasashi]

I'm not sure why Risvertasashi is just, so against this.

Because the original post mentioned that this problematic person might not realize they're being blocked.

If that's the case, the solution is not a technical one. Technical solutions can only be taken so far when it comes to social problems.

Now if the person knows they're being blocked and makes an active effort to go around that, the answer is very different.

[MirageSniper]

Ok. So here is what I suggest you do.

Tell them not to contact you anymore. Note down the day and exact time you do this. Blacklist them. If they circumvent the blacklist with a new character or whatever, call the GMs again. That date and time earlier, give that to the GMs, along with the day and time this person circumvented the blacklist. It also helps if you can give them the exact messages.

This will more than likely get them at least a temporary ban. But if they're going to this extent to get to you, they deserve it. As for the other platforms... unfortunately, you're just going to have to block them there, and if they circumvent that too, follow up with their support teams.

It is a pain, but if they're going to those lengths to bother you, it is worth it to get rid of them IMO.

THIS! Also I would like to add, if they are going around "slandering" you, let them because at the end of the day, it is all up to the person reading those comments to believe what was said. If you are not personally being harassed by said player, then you cant really report them for harassment since you are not being harassed directly. To the GM's, reporting (player) for slandering your name but you not being contacted by (player), they will look at it as hearsay, meaning you are being told my others that (player) is saying such things.

Also, dont add them to your friends list. Mogmail can only be sent to your friends. If you are being harassed through mogmail, well that was on you for adding them. Removed them and block them.Trust, blocking willl help you in the long run. Just like the dude i quoted said, keep records of the time, it will help you and the GM on the case.

[CainCrimson]

Be nice if we could identify these people before ever interacting with them

[FaileExperiment]

Blacklisting should always be by account, not character. I'd have to guess that they did it by character because it's easier, but it just comes off looking lazy.

[hynaku4494]

Only thing can offer is make bunch of alts on different servers so don't know what server your playing on. Another make sure your not in any of there link shells. When black listed one once kept on finding me because forgot was in link shell with him. Once destroyed it couldn't track me anymore. But Best way to take care of it have a GM look into it and have them deal with it. No one has right to harass another player ever.