Hello SunakoValentine, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Unfortunately, this is not a issue we can assist with here on the Technical Support forums. I would suggest contacting the GM's in game.
To contact a Game Master simply type “/supportdesk,” which will bring up the menu to contact one for further assistance.

I will be moving this thread to "separate support required"

Thank you for playing Final Fantasy XIV! Hope to see you online