Massive lag spikes and disconnects

[Hereward]

Been playing for three months or more issue free, log on today and i am getting massive lag spikes which sometimes lead to disconnects.

I have downloaded test files, uploaded, tested my connection, ran virus scans etc, everything checks out perfectly.

Is there something related to chaos data server since it broke?

Nothing my end has changed.

[Grey_Sky]

Having the same issue currently. Disconnecting with error 90006 after large ping spikes.

I've:
-Ensured ports for FF14 are forwarded in router
-Reset router
-Cleared IE data
-Ran /flushdns in command prompt

Everything else is fine, as was everything in FF14 until this afternoon. Playing on Chaos (Omega).

[worldofneil]

There's currently massive (77%+) packet loss between et-0-0-19-2.cr10-lon1.ip4.gtt.net and lag-15.ear2.london15.level3.net which is the route my ISP takes and possibly yours too.

Unfortunately nothing we can do except wait it out or use a VPN service (this is nothing to do with SE, this is how our ISPs routes us to them).

The irony about that node having "lag" in the name of it...

[Solaired]

Same problem here - massive lag spikes and then disconnect after few mins (and I never had any problem with game before). Chat works fine tho.

[Brerak]

Same problem, only happened since power outage and square started using other network equipment.

[Callister]

Game pretty much unplayable at the moment.

[Artain]

I've been getting the same thing all day. It was fine up until today and now it is barely playable.

[Hereward]

Annoyingly tonight is my statics very first night of raiding, savage train, I keep disconnecting making us wipe or at least certainly not helping.

Can someone take a look into this? we have 4 PCs in the house, my sons playing Fortnite fine, daughters playing Paladins fine, I'm constantly disconnecting.

Something is wrong

[Ariellendera]

Hello! Thank you for posting on the Final Fantasy XIV Technical Support Forums

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times it occurs when an application that is running in the background is causing interference, such as Anti-virus software, firewalls, media players, web browsers, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
Under the "General" tab, please delete ALL browser history.
Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
[SSL 3.0 should be UNCHECKED]
Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
Right-Click on the FFXIV launcher icon and select "Properties"
Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
Hit "Apply", then "OK" to save the changes.
Please RESTART your PC now.


Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

If the suggestions provided above do not resolve the issue, then there is a communication error.
Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

If you have tried all of these suggestions , we are suggesting contacting your ISP and make a report with them regarding your latency issues.

Thank you for playing Final Fantasy XIV! Hope to see you online.

[Ariellendera]

Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.