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  1. #1
    Player
    Soukyuu's Avatar
    Join Date
    Mar 2011
    Posts
    2,086
    Character
    Crim Soukyuu
    World
    Ragnarok
    Main Class
    Pugilist Lv 50
    Seems like a connection issue to me, your R numbers are pretty close to 0 (17, 23), mine are usually close to 100.
    What kind of internet connection are you using? Do you have any other applications downloading something in background (P2P, download managers?)

    From what I read, you don't always have that issue, try finding out what was different at that point of time.

    One more thing, my brother was having his character model disappearing on a system that was barely able to run the game at low-ish settings, maybe it's caused by memory issues? Since it's an integrated GPU in OP's case, maybe it's running out of shared RAM?
    (0)
    Last edited by Soukyuu; 02-22-2012 at 12:09 AM.

    [ AMD Phenom II X4 970BE@4GHz | 12GB DDR3-RAM@CL7 | nVidia GeForce 260GTX OC | Crucial m4 SSD ]

  2. #2
    Player
    Matsume's Avatar
    Join Date
    Nov 2011
    Location
    Gridania
    Posts
    1,602
    Character
    Master Matsume
    World
    Sargatanas
    Main Class
    Miner Lv 50
    This happened to me when i first installed the game on my laptop. The problem is that your your graphics configurations are too high and demand too much out of your processor.

    If you would like to fix this, Open up the FFXIV Config launcher on your desktop (or in its rightful folder) and enter the "General" tab, there you will see a number of sub divided tabs, one being "Graphics". There should be several drop down menus that allow you to adjust settings from low to high (1 to 10) as well as a windower option. Under the Graphics tab you might want to drop your Drawing Quality down to "Standard" (5) or lower if necessary, as well as Background Quality to "3 or 4" and Shadow Details may as well drop down to "1" for the time being. Also in the next General Tab (maybe Details?) you can drop down Texture Quality and somewhere in there you should be able to turn off Ambient Occlusion.

    Once you've done all of that, you may want to try messing with the ingame configuration menu and tweaking the graphics from there, but from my experience the off line FFXIV Launcher has a much bigger effect on lag and load delay.

    If it still doesn't work well after all of that, then I don't know what to say.

    I hope this helps. Good luck!
    (1)

  3. #3
    Player
    Orsnoire's Avatar
    Join Date
    Feb 2012
    Location
    Limsa Lominsa
    Posts
    154
    Character
    Orsnoire Le'oxe
    World
    Zalera
    Main Class
    Conjurer Lv 50
    I actually have to deal with this problem on an ongoing basis. As to turning down the graphics: I did that, turned EVERYTHING down to 1, and went in the game to test. Lo and behold, still happening.

    Frankly, I think this has more to do with the fact that the graphics engine is horribly unoptimized for general chipsets than that there is something specifically "wrong" with these players' machines. The reason I say that is my wife's machine, who sits right next to me, doesn't have this problem EVER, and her machine is considerably less powerful than my machine.

    I'm holding out hope that as the graphics engine is optimized moving towards 2.0 (and even the developers admit that the engine is not optimized now) that these kinds of problems will be fixed.

    Here are my stats:
    Time of this report: 2/21/2012, 08:32:13
    Machine name: JAMES-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: MSI
    System Model: MS-7696
    BIOS: BIOS Date: 06/18/11 00:14:42 Ver: 04.06.05
    Processor: AMD A8-3850 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.9GHz
    Memory: 8192MB RAM
    Available OS Memory: 7670MB RAM
    Page File: 2314MB used, 13023MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    Video:
    Card name: AMD Radeon HD 6550D
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x9640)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9640&SUBSYS_76961462&REV_00
    Display Memory: 4071 MB
    Dedicated Memory: 493 MB
    Shared Memory: 3578 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Acer S231HL(Analog)
    Monitor Model: Acer S231HL
    Monitor Id: ACR01A6
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI

    So yeah. My specs are clearly above the minimum system specs; I maintain that it's a problem with the graphics engine.
    (0)

  4. #4
    Player
    Soukyuu's Avatar
    Join Date
    Mar 2011
    Posts
    2,086
    Character
    Crim Soukyuu
    World
    Ragnarok
    Main Class
    Pugilist Lv 50
    This can also be an ATI issue, all 3 of you have an ATI APU. And ATI/AMD isn't really known for reliable drivers, so while it can work fine on older ATI hardware, maybe the new generation is glitching.
    (1)

    [ AMD Phenom II X4 970BE@4GHz | 12GB DDR3-RAM@CL7 | nVidia GeForce 260GTX OC | Crucial m4 SSD ]

  5. #5
    Player
    Orsnoire's Avatar
    Join Date
    Feb 2012
    Location
    Limsa Lominsa
    Posts
    154
    Character
    Orsnoire Le'oxe
    World
    Zalera
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Soukyuu View Post
    This can also be an ATI issue, all 3 of you have an ATI APU. And ATI/AMD isn't really known for reliable drivers, so while it can work fine on older ATI hardware, maybe the new generation is glitching.
    That's something I've thought about also. But here's the problem that I have with this: if you're essentially making a graphics engine that punishes a significant amount of your playerbase solely due to their hardware choice (AKA ATI/AMD) that's not very good game design to be perfectly honest. I suggest that even if that is the reason, that it's due to graphics engine optimization problems that this issue is happening. (in this case an optimization problem that is requiring a specific driver utility not present for some cards/drivers to function properly)
    (1)

  6. #6
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    The game works fine with AMD GPUs that are meant for highend gaming. APUs just ain't meant for playing games like this and as such the drivers don't get optimized that well. I'd suggest you report your problem directly to AMD so they can fix it. SE won't fix this until 2.0 :/
    (1)

  7. #7
    Player
    Soukyuu's Avatar
    Join Date
    Mar 2011
    Posts
    2,086
    Character
    Crim Soukyuu
    World
    Ragnarok
    Main Class
    Pugilist Lv 50
    They are aware their engine sucks and according to the roadmap they gave us, they already rewrote the graphical system. It's more of ATI's fault in this case though (since previous generation GPUs worked "fine"), the only case where SE really blew it is making the game crash on all integrated intel GPUs (even though the newer ones could play ffxiv on low settings). Maybe it has changed since then, can't test it though.
    (0)

    [ AMD Phenom II X4 970BE@4GHz | 12GB DDR3-RAM@CL7 | nVidia GeForce 260GTX OC | Crucial m4 SSD ]

  8. #8
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,582
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    Just to add that it's not just ATI - I'm having the same problem on an nVidia GeForce GTX 560Ti which I've just added to my machine. Oddly, the previous card I used was a *lot* less powerful and ran the game great through the Alpha test right up to when I took a break this time last year.

    I've noticed that it occurs when sprinting through high-density areas on the way to the next without necessarily waiting for all the models to load, as if the game was trying to play catch up, then just forgot what it was doing and didn't think displaying 0 models on screen was an issue.

    Logging to the character selection screen and back in fixes the issue, but is hardly an optimal solution.
    (0)

  9. #9
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Sounds like a slow HDD actually. This can cause graphic hickups and even app crashes.
    (0)

  10. #10
    Player
    ChokoChti's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    19
    Character
    Choko Chti
    World
    Ragnarok
    Main Class
    Miner Lv 50
    intel core i52320 quad core 3ghz, 4mb ram DDR3,amd radeon 7770 card.

    help can t play....
    (0)

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