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Date & Time: 20/06/2018
World name: Chaos (Lich)
Character name: Orrick Wilsyn
Party or solo: Solo
Item: 10x Golden Chocobo Feathers
Summary: Did not receive feathers after referring friends.

Hello, I have contacted Square Enix support, who directed me to a GM, who since directed me here so I'm giving this a go

I've referred two friends to FFXIV: Online, who have both then purchased subscriptions to the game. I have since referred a further two friends very recently. On the Mog station, I can see I have 2 successful referrals and the veteran rewards link is displaying the appropriate rewards for both of these.

However, I do not have the (10) Golden Chocobo Feathers in my inventory. This is quite frustrating as I am looking forward to obtaining my Twintania mount with the newly referred friends when the time comes. I have checked the delivery Mooge (rewards button), personal inventory and retainers just in case. The Calamity Salvager in Ul'Dah also displays my available Gold Chocobo Feathers as 0. It's very strange though because I so remember having them at a point, and I know I didn't sell / discard them!

Please could someone look into this for me and send me / restore the 10x Gold Chocobo feathers?

Thanks,
Andrew