Oopdate
While we are continually working on addressing the issue by swapping out the damaged server and network equipment, there are a lot more damaged equipment than we originally suspected, and we are still unable to provide the recovery time.
We will keep you updated and inform you as soon as there are any changes. We thank you for your patience and understanding.

Seems like the prediction of "gon be out of commission till next week" might come true oh boy...