Chaos data server down?

[Pain_Sama]

So i came to this game planning to settle here and make it my MMO home, so far i encountered VERY VERY frustrating experience with the customer/tech support in this game!

as subgame, this kind of problems shouldn't happen for more than 30 min at max and very rarely.

and the usual reply "check if the problem from your end" isn't an excuse as its clearly from Devs side since everyone here having same issues!

we paid you guys monthly fees to be able to log and play whenever we want and this is not what i see!

[Eledra]

Seem that electric power cause problem on EU datacenter, that mean, nothing good, maybe fix this today. Still they say about damage to server and net systems hardware, then EU datacenter will be maybe ofr few days
They don't use power outage prevent systems? Sure datacenter is much bigger that simple few server with backup power system, still to not use this, i simply don't understand.

[themlw]

So i came to this game planning to settle here and make it my MMO home, so far i encountered VERY VERY frustrating experience with the customer/tech support in this game!

as subgame, this kind of problems shouldn't happen for more than 30 min at max and very rarely.

and the usual reply "check if the problem from your end" isn't an excuse as its clearly from Devs side since everyone here having same issues!

we paid you guys monthly fees to be able to log and play whenever we want and this is not what i see!

Been with the game for 3+ years. This is the first time I experience this. while there are frustrating issues here and there. the overall is mostly satisfactory. and in many areas, outstanding and levels beyond competing MMO's.