Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

When did this start happening? How frequent does the issue arise?

The controller becomes completely non-responsive, correct? How long does it take to respond again? Is this accompanied by any other issues, like input latency?

Is your controller connected wirelessly, or do you use a USB to connect it? Does this occur using both?

Do you notice any pattern to the issue? Does it only happen at specific times or places?

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