Can we talk about the elephant in the room - Permanent Bans from the Official Forums

[Rockette]

I tried to appeal to them to unban my main account about 2 years after it was initially banned via email, the response I got was 'this decision is final and cannot be overturned.'
If you're curious the "offense" was saying f*** in a thread about Paul Walker's death. Yes, THAT long ago.
It was especially unfair because I had already been handed a 14 day ban for language, and a couple days into that ban I got another email about the aforementioned post and the ban was just made permanent.

This is an issue often reported. Multiple bans increasing in severity regarding the exact same offense.

[Hakuro89]

This is an issue often reported. Multiple bans increasing in severity regarding the exact same offense.

Often reported, then, how often is anything actually done about it?

[Rockette]

Often reported, then, how often is anything actually done about it?

It seems like nothing is ever done about it. You just take your ban and you never come back.

[Fawkes]

I have never liked the idea of a permanent ban with no appeal process.

Especially when there's a lot of stories saying people don't know why they were banned, or they were temporarily banned for something and then before that ban expired it escalated to permanent. At the very least SE should improve their communication with their customers.