Of course the Devs are out of touch with the game, just look at some of the things they've implemented just recently and other things throughout this expansion like Bard performance actions (who even wanted this? 0.o ) greed only alliance loot, duty recorder (has this even been used one time by anybody?) and the entire loot system for the 8man raids both nm and savage.

...i mean do we even need go bring up Lords of Verminion or Diadem (TWICE!)?