I 100% agree with this. We know that FF14 is a themepark but imo you should not just add more "rides" that are for certain groups because that 1. will make it not likeable by the rest and 2. if the intented group also does not like it you will have death content. There should be some content that are for a certain group and we do have that with raids and PVP. IMO the rest should be something that the majority can enjoy. Eureka is a good example of how its not good. This is just content for a group of people that like mindless grinding monsters (and there is nothing wrong with that btw) but since this was meant to be THE content for SB this is not good. I would dare and say that Eureka would be as death as diadem if it did not have the relic weapons and sets and certain other items behind it. Which means that for quite some content only the prices keep it alive. Diadem 2.0 had a price (the RNG weapon) that was just not worth it for most so it was even faster death than the first version. If they had made Eureka into something that could be enjoyed in different ways it would have probably became very successful and liked. (Like having something for gatherers, crafters and maybe getting to the relic on a different way than just doing fates and killing monsters)
The same with LoV. This again was designed for a certain part of the playerbase...but at the same time even for those that like this kind of thing it was bad if you are playing it on console..thus even those seems to not play it that much..had they done it more like Pokemon I would say that it would have been much more liked.
So they use their limited time and money and create way too many things that are only interesting for a certain part of the playerbase..and try to keep it alive with prices..but at soon as those prices are done (and in some cases even the prices wont keep it alive) and no new ones are coming later, it will be death.
Yes it would be unrealistic to have something that is fun for everyone but if they have something that can tickle the itch for many then it mostly will be a success. Like she said, if you have something that is only for a specific kind of group then you will only have that group playing it. (And maybe some others for the reward) But if you manage to greate something that can be interesting for a couple of groups you will increase the amount it is used.
I am also not really sure how we cant measure something with the word fun? How are you measuring content then for yourself? I play something longer if its fun. I might play it a bit if there is something as a reward that I really like but in the long run this content wont see me again. Because for me I play games for fun. For me, the missing fun was the problem for Eurkea or Diadem. I did not have fun playing it and found it boring and annoying. So I am not sure how this is not the problem? Because in the end those that found it fun are those that enjoy this kind of content, so again it was because they enjoyed it that they liked it.
In the end how can you say if something matters if you dont take fun into account? How does it then matter? What are points that you would use to say that something is good content? Maybe it would be nice to write more about this if you are seeing fun as something that should not define content and thus the discussion about it?