I also watched the live letter and I could not help but notice some outright contempt by Yoshida towards many of the questions. Glamour libraries, revamping character creation, and streamlining older content is something other mmos have and take for granted so I do not understand his frustration when this game's players ask for those same things.

Maybe it's a culture thing but at times he even seemed a little pissed off as he explained some of his answers.