Quote Originally Posted by GrumbleBeard View Post
Nobody is surprised anymore, though. It's fluff in the live letters, fluff in the patches, fluff in the expansion. I love this game, and I really try not to be too harsh on it. Maybe they don't have the funding or staff and it really is difficult for them. That's fine, but they still have a duty to their paying customers and after years of playing and watching things dwindle it starts to get hard to defend them. It feels like they don't try anymore.
Don't get me wrong, I wish they were willing to put more effort into customization and the like, I was at NA's last fanfest when they said "no updates to the character creation screen in 4.0" and was as disappointed then as I am to hear its still not a blip on the radar. I just go into Q&A's with my expectations as low as I can manage because I know despite there being 10+ pages of assorted questions I'd like to be asked they'll pick questions like "Can we have tacos as a food item in game? I really like tacos :)"