Are the developers of XIV out of touch?

[Shurrikhan]

Duty Recorder was a complete waste of dev resources. It demonstrated a clear lack of perspective from the devs. Normal players aren't going to use it because they don't care nor do they do content where accountability/performance is important. Savage players can already accomplish the same thing live via FFLogs or Twitch without having to go through a bunch of stupid hoops and limitations.

This. It ended up another in an ever-growing list of resource wasted either by fundamental non-necessity or because it lacks the design quality enough to be sufficiently convenient. Compare it to SC2 replays, for instance. XIV's is largely useless apart from minor RP value. SC2's is disgustingly useful to virtually every skill and interest level. XIV's is inconvenient. SC2's is a simple button in a score screen that you were already looking at, and, once saved, viewable at any time from anywhere.

For those who haven't cared enough even to try out said Duty Recorder, the list I'm referring to is what would include things like the Glamour Dresser (used begrudgingly), most of the Mentor System (used primarily for intentions divergent from design), and many a Golden Saucer game...