Are the developers of XIV out of touch?

[Elamys]

literally the dumbest reply Ive ever seen. Especially since SE is a multibillion company. Lol at your salt

It's a very common joke.

SE has tons of money but acts as though they only have the money of a small indie dev.

As far as this question of "why did they answer THOSE ONES" I guess what I'd have to say is that when asked what they would have thought the better questions to ask would have been, it's almost always stuff that you can't really answer in the Live Letter. What are the plans for upcoming classes, what are forthcoming changes in balance between jobs, discussion about possible exploits or botting, etc.

I don't think the devs are out of touch at all, in fact, I believe they're very in touch. Many of the features and things we have asked for make it into the game. Sometimes not in the way we envisioned, but they are definitely listening. But I think this game gets limited a lot by legacy code and the fact that SE seems to be reluctant to put the money the game makes back into it.