Are the developers of XIV out of touch?

[Penthea]

Everybody cites WoW and their content release schedule taking years to implement things too. Of course, nobody is expecting SE to answer demands immediately (or at all in many cases). However, for what I played of it (vanilla/ bc) they weren't on content decline already by the point we're at. Look forward to 5.0 one dungeon, one fight for savage,

This really depends on your perspective. For over a decade the majority of WoW's content patches were near meaningless unless you raided (this may even still be the case, don't know because I don't play anymore). SE don't put such a disproportionate focus on their playerbase. This can be good because everyone gets a slice of cake but this can be bad because no one gets a big slice. Of course many players are content because several slices appeal to them but some only like one flavour so they can feel underfed.

There is a big difference between a lack of content and a lack of content that appeals to a person.