Doman Enclave Donations Bug

[DarienChiba]

Submitted donations to Doman Enclave since its release, unable to advance the story for the past 2 weeks.

Date & Time: 6/12/2018
Frequency: Past 2 weekly resets
World name: Brynhildr
Character name: Darien Chiba
NPC name: Kozakura
Class/Level: 70
Party or solo: Solo
In-game time: 8:00 PM
Area and coordinates: Doman Enclave

Steps:
1. Submitted items for weekly donations.
2. Past 2 weeks no advancement in story and no cutscenes or NPC's have appeared to advance the story.
3. Began to donate small amounts to basket but no changes. 2 weeks of donations have not advanced any Doman Enclave story.


Connection Specs
- Type of internet connection/provider: Comcast Service/LAN connection

[Mholito]

Did you reclaim items after donating them? That removes their value from the progression.

[Ranelegon]

Greetings, Darien Chiba!

Thank you for your patience while your report was being investigated, and we apologize for any inconvenience this has caused you. Unfortunately, in order to continue on with the investigation, the development team has requested more details regarding how much was your donation and if you went to the Reclamation box to retrieve the items donated, as this will remove value from progression. After the report is re-submitted with these details, we will make sure to escalate your report again to the development team to continue on with the review of this concern. Thank you again for your patience and understanding!

FINAL FANTASY XIV Support Team