DirectX 11 Crash

[Ariellendera]

Hello MizzAndry, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Please try the following suggestions:

- Update/reinstall Graphics card drivers
- Disable all programs/overlays running in the background
- Perform a clean boot*
- Set compatibility mode to Windows 7/8**
- Make sure that any anti-virus software they have has the appropriate exceptions
- Install game on C drive (The same drive as the Operating System)

*To perform a clean boot for Windows 8/10: Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows 7: Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. For Mac: Restart the Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. Release the Shift key when you see the login window.

**To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select an earlier version of Windows (most likely 8 or 7).

Hope to be of assistance, Thank you for playing Final Fantasy XIV! Hope to see you online.

[GotAbsinthe07]

this happened to me also about 3 days after the roll out for windows 10 home v 1803, which did shortly flag all my OEM drivers to update, I ran the gambit on my system even the BIOS, updating all the firmware, chipsets and graphics divers and re - enabled and it ran fine afterword.