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  1. #11
    Player
    Hasrat's Avatar
    Join Date
    May 2016
    Posts
    3,288
    Character
    Hashmael Lightswain
    World
    Zalera
    Main Class
    Black Mage Lv 90
    Yeah, it's always been in high performance, and always plugged in.

    Can't seem to locate any optional updates Funny enough, seems like Windows 10 doesn't have the same functionality as previous version with regards to centralizing optional update settings. I'd have to download some extra third party software just to check for optional updates (few, if any, I ever actually found personally necessary, but that's just me).

    Funny enough, I may just consider instead reverting to a previous version of Windows 10, when game functionality was not impaired.
    Appreciate the assistance, but it sounds like we've reached a point where SE help isn't the solution, and it's just Windows being Windows.

    Fortunately it's not any sort of game breaking error preventing me from playing. Just a strange little hiccup when closing that I thought I'd bring up in case it merited any sort of compatibility troubleshooting. Kinda hoped the errors themselves might offer enough hints to the source of the problem, but I suppose you only have access to so many tools to help remotely problem solve.



    Actually, let's google around a little bit. And what do I find? Looks like users have reported the same error previously, with no real solution ever found.
    Some of the results I'm seeing that are related to Final Fantasy XIV seem to be rooted in reshading mods or software or whatever. I don't fall into that category, as I've never installed any such programs. But I may try reducing graphics settings to see if that changes anything.
    Additionally have found information suggesting I should have uninstalled previous NVIDIA drivers prior to installing the latest version. Not sure how reliable/necessary this step may have been.

    So, dunno what solution, if any, previous users ever found, but I would figure if it's not being discussed as an ongoing issue, they must've managed some sort of resolution.

    In any case, unless you can come up with any more ideas, it might just be up to me to continue digging around until I hit on some useful nugget of information.
    (0)

  2. #12
    Player
    Elestriel's Avatar
    Join Date
    Oct 2013
    Posts
    1
    Character
    Eleia Elentari
    World
    Ultros
    Main Class
    Astrologian Lv 70
    Those errors are pretty common when you're using shaders like ReShade or SweetFX. Do you have any dxgi.dll or d3d11.dll files in your game folder? (This would be the same location as the game .exe file).
    (0)

  3. #13
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello Hasrat Thank you for your response.

    I would like to suggest rolling back your windows update to a older version and seeing if this makes any difference. Please keep us updated on your issue.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

  4. #14
    Player
    Hasrat's Avatar
    Join Date
    May 2016
    Posts
    3,288
    Character
    Hashmael Lightswain
    World
    Zalera
    Main Class
    Black Mage Lv 90
    Welp. When I first considered that option a few days ago, the option to do so was still there (which gave me the idea in the first place). But, evidently waiting until the weekend to get it done is too long, and now the option to roll back is unavailable to me. Great job, Windows.

    So, guess I'm stuck with the errors on closing the game until this update actually gets fixed.
    (0)

  5. #15
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.
    (0)

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