Help with lost retainers

[Rin_Kuroi]

About two years ago I deleted my character. I had it immediately restored (within hours) then stopped playing the game until a few days ago. However, I cannot find my extra retainers. I never checked to make sure all of my retainers were restored as well. I had tons of gear and glamour of those retainers. I tired putting in a ticket but got nothing but a canned response. Is there anyone that can look into this? I'm thinking those extra retainers were not restored two years ago. I know its a long shot. Any help would be much appreciated.