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  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can I get some addition information regarding the issues you're having?

    Please provide:

    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Everything you have tried to resolve the issue

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  2. #2
    Player
    Rynn21's Avatar
    Join Date
    Nov 2014
    Location
    Ul'Dah
    Posts
    75
    Character
    Euphy Seurian
    World
    Siren
    Main Class
    Lancer Lv 90
    - Platform: PC & PS4
    - Any error codes or messages you receive upon disconnect (if any): 2002, 90002, 10104, 10105, connection with the server was lost, the lobby server has encountered an error
    - Type of connection (wired or wireless): Wired
    - Other programs running while the game is playing (if any): None
    - Frequency at which error occurs: Every time I log in for the first time on any character (I have to stay logged in if I don't want the errors to occur). Ran a dungeon and got kicked without warning or a lag spike to the 90002 error.
    - Everything you have tried to resolve the issue: These issues started with no changes having been made to my computer. The only difference in behavior is the game.
    I have to first attempt like 5+ times to even get past the "connecting to the data center" without it crashing to the desktop with a "The lobby server has encountered an error", and THEN attempt to select one of my characters without it showing up one of those error codes or saying the lobby error message. I even tried all of this on my PS4, and the same things happened, but worse. I had to try a lot more attempts, and at one point even the character selection list was empty. All it showed was the background. Eventually I am able to get into the game, but only after a lot of attempts are made.
    I'm on the West coast, but friends on the East coast can't even craft without losing mats to lag spikes and all other sorts of issues.
    (0)
    Last edited by Rynn21; 06-11-2018 at 07:55 AM.