Poor Support for payment switching

[lackofwords]

SE always had live chat support. However, it might take hours for you to get in contact with one.

Anyhow, this goes to show how unflexible the crysta system is. No refunds is understandable, but no partial payments is a bit weird. Considering that they've first originally allowed increments by round numbers while payment is obviously not round numbers.

Now any customer who has used the round numbers previously has to fill out the specific payment to make sure it's added up to the total amount for their next billing cycle. It's a hassle and unnecessary step that could have been easily avoided all along if they just allowed us in some form to charge to credit/debit card in the first place. Or adjust the crysta values into the values we had to pay for subscription, since crysta doesn't seem to be used anywhere else.

Is crysta even used for any of the square enix stores? Purchasing online manga, or any of their products on the square enix online store?