Hello, thank you so much for taking time to assist me with this. This error has kept me off of the game for days now.
Date & Time: Any time
Frequency: Very often
World Name: Famfrit
Character Name: Tsukasa Molkot
Party or Solo: Both
In-Game Time: Any time
Area and Coordinates: All areas
GPU performance change before and after you started having the issue: There is no difference, the game simply crashes to the "Fatal DirectX error 11000002"
GPU: Nvidia Geforce RTX 3070
Driver Version: 3.24.0.126
CPU: AMD Ryzen 9 5900HX
RAM: 32GB total
Hard Drive:
OS: Windows 11
OS Version:
Graphics Settings: TRIED THEM ALL
FPS Limit: No limit
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\majin\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD Ryzen 9 5900HX with Radeon Graphics (16 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS G733QR.325
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32176.262MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37296.262MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.377GB SYSTEM_FREEDISC_SPACE 751.192GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1638)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 496.559 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16088.131 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (300Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0367677.inf_amd64_c1ff379fa616c0c1\B367116\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14044.3004
SYSTEM_GRAPHICS_DRIVER_DATE 5/4/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070 Laptop GPU
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070 Laptop GPU
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24132 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39f6d2586ed0b7d9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
SYSTEM_GRAPHICS_DRIVER_DATE 12/14/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND AI Noise-cancelling Output (ASUS Utility)
SYSTEM_SOUND_DEVICE_ID {DC524361-0181-4857-9B47-1186F86EABBB}
SYSTEM_SOUND_DEVICE_NAME igovsd.sys
SYSTEM_SOUND_DRIVER_VERSION 3.0.4.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/21/2020 19:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {72B950E0-F258-4669-BCFD-1E557C4B9709}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9132.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/15/2021 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FEC8440-68C1-11EC-8001444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8FFF4830-68C9-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB OPTICAL MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8FFF6F40-68C9-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB OPTICAL MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FECD260-68C1-11EC-8003444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FED2080-68C1-11EC-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FED4790-68C1-11EC-8007444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FED6EA0-68C1-11EC-8008444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FED6EA0-68C1-11EC-8009444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FEDBCC0-68C1-11EC-800A444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FEDE3D0-68C1-11EC-800B444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FEE0AE0-68C1-11EC-800C444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FEE31F0-68C1-11EC-800E444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FEE5900-68C1-11EC-800F444553540000}
SYSTEM_INPUT_NAME N-KEY Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {900BCB50-68C9-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB OPTICAL MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
Additional Data Needed Regarding GPU Utilization Issues - Page 10 and 2 more pages - Personal - Microsoft Edge
FFXIVLauncher
Radeon Software
NVIDIA GeForce Overlay
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Norton Security
ASUS Aac_NBDT HAL
AURA Service
ASUS MB Peripheral Products
AURA lighting effect add-on
FINAL FANTASY XIV ONLINE
ROG Live Service
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.26.28720
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.26.28720
WebAdvisor by McAfee
ASUS Mouse HAL
ASUS Keyboard HAL
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.26.28720
RefreshRateService
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.26.28720
ASUS Smart Display Control
AMD Ryzen Balanced Driver
ASUS Update Helper
AI Noise Cancelation Audio Software
AURA Service
ASUS AURA Headset Component
ASUS Framework Service
ASUS Framework Service
ASUS Aac_GmAcc HAL
ASUS AURA Display Component
Microsoft 365 - en-us
ARMOURY CRATE Service
ASUS Aac_NBDT HAL
ASUS Keyboard HAL
AI Noise Cancelation Audio Software SDK
ASUS MultiAntenna Service
Microsoft Update Health Tools
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
ASUS Aac_GmAcc HAL
ASUS AURA Headset Component
ASUS AURA Display Component
NVIDIA Graphics Driver 497.29
NVIDIA GeForce Experience 3.24.0.126
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Platform Controllers and Framework
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
ASUS Mouse HAL
ASUS MB Peripheral Products
AURA lighting effect add-on x64
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
ASUS Aura SDK
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\ASUS\ASUS Smart Display Control\ASUSSmartDisplayControl.exe 00002F74
C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 000042D4
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AcPowerNotification\AcPowerNotification.exe 00002F40
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe 00002F1C
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 00004448
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\96.0.1054.62\msedgewebview2.exe 000030DC
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00001338
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000034C4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000032EC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001E88
C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.UserSessionHelper.exe 00000C04
C:\Program Files\ASUS\ARMOURY CRATE Service\DenoiseAIPlugin\ArmouryCrate.DenoiseAI.exe 00002A24
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 0000197C
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001718
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003708
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002394
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00004364
C:\Program Files\Norton Security\Engine\22.21.5.44\NortonSecurity.exe 00003118
C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.20.40028.0_x64__0a9344xs7nr4m\radeonsoftware\AMDRSServ.exe 00004020
C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.20.40028.0_x64__0a9344xs7nr4m\radeonsoftware\QtWebEngineProcess.exe 00004A18
C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.20.40028.0_x64__0a9344xs7nr4m\radeonsoftware\RadeonSoftware.exe 00001960
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00004830
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00005134
C:\Program Files\WindowsApps\MicrosoftTeams_21323.200.1078.109_x64__8wekyb3d8bbwe\msteams.exe 00001378
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20050.505.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 0000186C
C:\Users\majin\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004F10
C:\WINDOWS\Explorer.EXE 00003F38
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_f73c42a7ee5021d4\ASUSOptimization\AsusOSD.exe 00004DF8
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_f73c42a7ee5021d4\ASUSOptimization\AsusOptimizationStartupTask.exe 000035F4
C:\WINDOWS\System32\DriverStore\FileRepository\asussci2.inf_amd64_f73c42a7ee5021d4\ASUSSoftwareManager\AsusSoftwareManagerAgent.exe 000006D4
C:\WINDOWS\System32\svchost.exe 000026F8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000FF8
C:\WINDOWS\system32\DllHost.exe 0000360C
C:\WINDOWS\system32\backgroundTaskHost.exe 000052C4
C:\WINDOWS\system32\conhost.exe 00002D30
C:\WINDOWS\system32\ctfmon.exe 00003D8C
C:\WINDOWS\system32\sihost.exe 00002928
C:\WINDOWS\system32\svchost.exe 00005040
C:\WINDOWS\system32\taskhostw.exe 00002F58
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_aca6886fc90e37cd\RtkAudUService64.exe 00003D6C
C:\Windows\System32\RuntimeBroker.exe 00001730
C:\Windows\System32\SecurityHealthSystray.exe 0000237C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00004BAC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000009B4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00004D2C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000928