Additional Data Needed Regarding GPU Utilization Issues

[Adavon]

Date & Time: not time specific
Frequency: very often
World Name: Gilgamesh
Character Name: Adavon Locklet
Party or Solo: either
In-Game Time: any
Area and Coordinates: any

GPU performance change before and after you started having the issue: performance wise there was no difference, the game will just crash instantly, with no stutter or frame drops

GPU: MSI Ventus RTX 2060 6GB
Driver Version: have tried Nvidia Driver version from 460.89 through 471.41
CPU: AMD Ryzen 5 3600X
RAM: 32GB total (2 sets of: HyperX Fury 16GB 3200MHz DDR4 CL16 DIMM (Kit of 2)
Hard Drive: CORSAIR FORCE Series MP510 960GB NVMe PCIe Gen3 x4 M.2 SSD
(have also tried having the game installed on a 2TB Seagate Barracuda 7200rpm Drive)
OS: Windows 10
OS Version: from 1909 to 21H1 all versions have this issue
Graphics Settings: all presets will have issue did turn off :real time reflections and screen space ambient occlusion
FPS Limit: No limit

Game runs flawlessly until it just instantly closes on me with no error, or if there is an error will either be having reference to nvwgf2umx.dll or ffxiv_dx11+xxxxxxx error messages using MSI afterburner, CPUID HWMonitor, and GPU-Z have confirmed every time it crashes it had very high to max GPU utilization

the only thing that seems to help is to limit fps to 72 or 60 (144hz monitor either set to 144hz or limited to 60hz) this seems to limit utilization to roughly 50% to 75%

1) What Graphics Card are you using? : MSI Ventus RTX 2060 6GB

2) What is the resolution, graphical setting, and frame rate you are getting (both pre and post patch)? : 1920 x 1080

3) Some of you have reported major dips in frame rate, does your GPU utilization reach 100% at this time? : no fps drops just instantly crashs

4) Does this happen constantly or is it restricted to only a few areas? : constanly and in any location, have not had a location in game that i haven't crashed in

5) Is this accompanied by any graphical glitches? : no artifacting or glitches have happened

6) Please list everything you have tried to alleviate the issue :
- clean install of windows 10 only programs installed is steam and FFxiv (steam overlay off)
- DDU GPU drivers and attempted every driver since December 2020
- underclocked core clock and memory
- clean installs of windows 10 1909/2004/20h2/21h1



Current System Information :



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\gamer\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600X 6-Core Processor (12 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F33
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32710.602MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37574.602MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 893.641GB SYSTEM_FREEDISC_SPACE 768.306GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 980.772GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 682.912GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.487GB SYSTEM_FREEDISC_SPACE 1021.703GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16355.301 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7141
SYSTEM_GRAPHICS_DRIVER_DATE 7/11/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY7
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16355.301 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_9dda6a81a12e6ac4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7141
SYSTEM_GRAPHICS_DRIVER_DATE 7/11/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {6CC6BEE5-F16E-4BCD-ABEB-45E61534B128}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9075.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/30/2020 20:00:00
SYSTEM_SOUND Speakers (Focusrite Usb Audio)
SYSTEM_SOUND_DEVICE_ID {D2748D89-C1B7-43C9-8814-0299B257BD44}
SYSTEM_SOUND_DEVICE_NAME FocusriteusbAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 4.65.5.658
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/1/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A2FA0-DCD4-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A56B0-DCD4-11EB-8003444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A7DC0-DCD4-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A7DC0-DCD4-11EB-8005444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276AA4D0-DCD4-11EB-8006444553540000}
SYSTEM_INPUT_NAME Stream Deck
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276ACBE0-DCD4-11EB-8007444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276ACBE0-DCD4-11EB-8008444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276A56B0-DCD4-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276AF2F0-DCD4-11EB-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276B1A00-DCD4-11EB-800A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {276B1A00-DCD4-11EB-800B444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9E296D40-DCF7-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Settings
Additional Data Needed Regarding GPU Utilization Issues - Reply to Topic - Google Chrome
FFXIVLauncher
general - Discord
Task Manager
Calendar
Calendar
Microsoft Text Input Application
Microsoft Store
Microsoft Store
Calculator
Calculator


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Cyberpunk 2077
MSI Afterburner 4.6.4 Beta 3
Microsoft Edge
Microsoft Edge Update
qBittorrent 4.3.6
Razer Synapse
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Epic Online Services
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.27.29016
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
Launcher Prerequisites (x64)
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
GOG GALAXY
TechPowerUp GPU-Z
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
Epic Games Launcher
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.1 (x64)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.27.29016
Vortex
7-Zip 19.00 (x64)
CPUID HWMonitor 1.44
Focusrite Usb 4.65.5.658
Krita (x64) 4.4.5
FINAL FANTASY XIV Online
VLC media player
Microsoft .NET Runtime - 5.0.1 (x64)
Elgato Stream Deck
Microsoft .NET Host - 5.0.1 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.1 (x64)
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
iTunes
Apple Mobile Device Support
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Host FX Resolver - 5.0.1 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 471.41
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA USBC Driver 1.46.831.832
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
Microsoft Update Health Tools
Google Chrome
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 000031E8
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00002DF4
C:\Program Files (x86)\GOG Galaxy\GOG Galaxy Notifications Renderer.exe 00003638
C:\Program Files (x86)\GOG Galaxy\GalaxyClient Helper.exe 00003960
C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe 00002988
C:\Program Files (x86)\GOG Galaxy\python\python.exe 00003A04
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000038B0
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003350
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00001A0C
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00000AB8
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003258
C:\Program Files (x86)\Steam\steam.exe 000028E0
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002778
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00003EE8
C:\Program Files\Elgato\StreamDeck\QtWebEngineProcess.exe 00002840
C:\Program Files\Elgato\StreamDeck\StreamDeck.exe 000027B4
C:\Program Files\Focusriteusb\Focusrite Notifier.exe 000028B4
C:\Program Files\Google\Chrome\Application\chrome.exe 00002364
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00000944
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12105.1001.23.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00003664
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21052.124.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001CE4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe 000039FC
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.13426.20920.0_x64__8wekyb3d8bbwe\HxTsr.exe 000010F0
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe 00003190
C:\Users\gamer\AppData\Local\Discord\app-1.0.9002\Discord.exe 0000108C
C:\Users\gamer\AppData\Roaming\Elgato\StreamDeck\Plugins\net.voicemod.windowsdesktop.sdPlugin\voicemodplugin.exe 0000246C
C:\Users\gamer\AppData\Roaming\Elgato\StreamDeck\Plugins\tv.twitch.studio.sdPlugin\twitchstudiostreamdeck.exe 00001CF8
C:\Windows\Explorer.EXE 00001B6C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000119C
C:\Windows\System32\DataExchangeHost.exe 00001E00
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_7b66b6662cf6d72b\RtkAudUService64.exe 00002750
C:\Windows\System32\RuntimeBroker.exe 00003358
C:\Windows\System32\SecurityHealthSystray.exe 000026DC
C:\Windows\System32\smartscreen.exe 00001A34
C:\Windows\System32\svchost.exe 00002A40
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001F1C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001DC0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003614
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001104
C:\Windows\system32\ApplicationFrameHost.exe 00002330
C:\Windows\system32\DllHost.exe 00000EFC
C:\Windows\system32\SettingSyncHost.exe 000020CC
C:\Windows\system32\conhost.exe 00003A0C
C:\Windows\system32\sihost.exe 00001900
C:\Windows\system32\svchost.exe 00001F68
C:\Windows\system32\taskhostw.exe 00001AFC