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  1. #1
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello RareItems, Thank you for your response.

    If rolling back the drivers does not seem to work. I would like to suggest uninstalling and reinstalling the game.

    Based on the information provided, we have come to the conclusion that a complete reinstall of the game may be necessary. Please uninstall Final Fantasy XIV from your computer. Make sure to delete any remaining FFXIV files from your computer, including any potential files in your ‘Documents’ folder. Then reinstall the game from scratch. If you need a digital version of this, it can be found here: http://www.finalfantasyxiv.com/playersdownload/na/. Any updates or expansions will be downloaded to your computer once logged into the appropriate account.

    Hope to be of assistance.
    (0)

  2. #2
    Player
    RareItems's Avatar
    Join Date
    Apr 2012
    Posts
    609
    Character
    Elise Hamilton
    World
    Balmung
    Main Class
    Arcanist Lv 100
    I Updated my Nvidia Driver back to the most updated driver and reinstalling FFXIV now thru steam. Also uninstalled the other copy of FFXIV outside of Steam.
    (0)

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update RareItems.

    If you are still having problems, you may want to try a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

    If this does not solve the issue, can you post a screenshot of the full error message?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)