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  1. #1
    Moderator Enkrateia's Avatar
    Join Date
    Feb 2011
    Posts
    200

    Additional Data Needed Regarding GPU Utilization Issues

    Greetings!

    We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated the concerns so far for further investigation; however, the data we were able to provide was not enough to conduct an investigation. We are currently in the process of gathering information and passing along these details along so we can find a proper resolution. We appreciate your understanding and patience as we work to investigate the issue. We are asking that you provide the following information:

    Date & Time:
    Frequency:
    World Name:
    Character Name:
    Party or Solo:
    In-Game Time:
    Area and Coordinates:
    Steps:
    1.
    2.
    3.

    GPU performance change before and after you started having the issue:

    GPU:
    Driver Version:
    CPU:
    RAM:
    Hard Drive:
    OS:
    OS Version:
    Graphics Settings:
    FPS Limit: (System Configuration > Display Settings > FPS Limit)

    We have compiled a few of the threads into this sticky thread so all of the relevant information can be in one place. If any of you are having an issue related to this thread, post them here instead of creating a new thread so we can find the information more easily. We will also move new threads about this issue to this thread to better collect the data.

    Thank you for your patience and understanding while we work to help try to resolve this trouble.

    LGM Enkrateia
    (3)
    Last edited by Enkrateia; 06-06-2018 at 04:04 AM.