I could start this discussion by mentioning the job quests, and stating how far away from a Paladin it is, but for the sake of spoilers and my hate towards it, let's ignore the lore part of the paladin job and discuss the gameplay instead.
I'm playing my PLD less and less lately, specially after they fixed DRK, for the reason that it is not fun to play.
When raiding with my PLD, I have a lot of concerns because the job can do too much. I can mitigate every tank buster by 25% on the main tank. I can do 2/3 of the DPS of a DPS job, I can compensate the healers job when they aren't that good (I'm not talking exclusively about clemency by the way). For all that, we only have to pay the price of having too much buttons to push... So, the job is amazing, isn't it? I can't deny that. In my opinion, PLD is actually overpowered.
As you can see, my complaints aren't going to be about qualifying how bad/good PLD is, my complaints are exclusively about the SE vision towards PLD and how I do not agree with it.
So let's enumerate some problems.
1) Action set.
Too many GLD actions while having only 4 actions that fits the PLD job, being Requiescat, Holy Spirit, Circle of Scorn and Spirits Within. This needs to be changed, we need more damage dealing PLD actions. You could, for example, give a trait to PLD that changes a few GLD actions to a magic based action, fitting the PLD job.
2) Gauges
Can you explain the reason behind Shield Oath? You made content based on how much DPS each job in the party can do, making players completly ignore damage vs survivability tradeoffs. Hardcore players don't even use it to build enmty.
In Sword Oath, why is there no use of the gauge to actually do damage? Intervention and Sheltron does not fit the Sword Oath description. I don't want to go in depth here but Intervention is a whole mess by the way.
Basically, you made two stances that changes little or nothing on how you play with the job. This needs to be fixed.
We could also include a GRIT discussion here, but please avoid that, we are talking about the PALADIN job.
3) Flash
It looks bad, sounds bad, makes no sense since it attracts enemies by blinding them? Uhm... if you blind your foes they will actually ignore you, run away... This action is bad, makes no sense and even as a GLD it should be different. Why not a "Shield Roar" or something like that?
4) Holy Spirit
You know, it is actually nice to have Holy Spirit because it is the only skill that comes with the HOLY thing. But when you think about it, you were a gladiator, you aren't used to cast ranged actions, then suddenly your best damage dealing action becames a ranged magic damage crystal? In my opinion, PLD players enjoy holy spirit not because it is fun or fit the job, but because it is the only action that represents the holy part of the PLD job.
We need more SWORD actions based on magic damage. Holy Blade, Holy cross... I don't understand why we see no holy actions on PLD.
I wrote so many job action changes but I don't think I should post it here. The focus of this post is about how PLD is not fun to play and it isn't really a PLD. I never spoke about this with anyone so I don't know what the community thinks, but I can say for sure that I can't endure anymore the lack of PLD actions on the PLD job.
*Sorry for my bad english.