Lag

[Kerwin]

http://forum.square-enix.com/ffxiv/t...ag-disconnects

Tracing route to 204.2.229.97 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  10.0.0.1
  2     9 ms    10 ms    10 ms  96.120.24.33
  3     9 ms     9 ms    17 ms  te-0-7-0-0-sur04.elmhurst.il.chicago.comcast.net [68.86.117.209]
  4     9 ms     9 ms    10 ms  162.151.37.113
  5    10 ms    12 ms    13 ms  be-124-ar01.elmhurst.il.chicago.comcast.net [69.139.235.53]
  6    12 ms    13 ms    12 ms  be-33491-cr01.chicago.il.ibone.comcast.net [68.86.92.33]
  7    13 ms    12 ms    22 ms  be-10506-cr02.350ecermak.il.ibone.comcast.net [68.86.86.229]
  8    13 ms    17 ms    12 ms  be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
  9    12 ms    11 ms    14 ms  ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
 10    75 ms    73 ms    82 ms  ae-3.r07.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
 11    19 ms    22 ms    13 ms  ae-5.r21.chcgil09.us.bb.gin.ntt.net [129.250.4.213]
 12    76 ms   152 ms   146 ms  ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 13   115 ms   114 ms   138 ms  ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
 14   183 ms   189 ms   190 ms  ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
 15   151 ms   140 ms   136 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 16     *       84 ms    80 ms  204.2.229.234
 17    77 ms    71 ms    85 ms  204.2.229.97

Trace complete.

PLEASE DO NOT tell me to contact my ISP when this is on Square Enix. Sweaping my thread into the "seperate support" forum to lock it away and telling me to contact my ISP is upsetting. I have already. I've done on more occasions then I ever needed to.

This issue with NTT has not gone away and thus continues to effect your service EVERYDAY. "Not the datacenters fault" is a poor excuse of an investigation when you don't consider your own ISP into the factor.

The ultimate issue is this:

Your ISP, your fault. Not mine.

My ISP as seen with my tracert is clean all the way up to your network. I tire of your team's inconclusive tech support.

NJ and Sacramento! THERE ARE YOUR NODES. PINPOINTED!