Since the new patch released, there are also maintenance started end of April about the credit/debit .. etc, payment methods. i was expecting all issues are solved already .. i have been trying for 2 weeks now to buy stuff but this error kept showing up : Error 401.. sometimes Error 601 ..

i have tried :-

1- using different credit/debit card (Visa, Mastercard, Visa electron .. etc).
2- using 3 different browsers (internet explorer, Google Chrome, Safari).
3- cleared all cookies, adds on, histories .. in all 3 browsers.
4- contacted my bank to make sure in case there is a Hold on my card or something but all was good.
5- tried to make purchase in Amazon (to make sure my card works) and it was fine.

please dont tell me to go to "contact us" in SE. i did and my complain number is : 8413408. i didnt get any response and the chat support are not working .. i wonder how awesome mmo game has such weak support service ..


few minutes back i registered in this website just for this issue .. please assist.

appreciate it
thanks