Error 90002: Lost connection to server. After getting instanced.

[Leoinu]

Title says it all. Got instanced into the new raid and havent been able to login since getting booted mid loading screen. I've done everything, port forwarded, IE settings. Hell my brothers account can log into the exact same server. Even Comcast has said nothing is happening on my end. Its getting pretty frustrating that all SE does is point us to the forums for help.

Square Enix. This is a problem on YOUR end. Stop sending us to fix a problem caused by YOU and actually fix it yourselves. Your instance servers are faulty somewhere.


- Platform: PC
- Any error codes or messages you receive upon disconnect: 90002
- Type of connection: Wired
- Other programs running while the game is playing: None
- Frequency at which disconnect occurs: Everytime I login since it first occured
- Everything you have tried to resolve the issue: Changing IE settings, Port Forwarding.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

You mentioned that your brother's account can log in. Is this on the same PC and connection as your account, or a different one? At what point do you get disconnected (immediately after you log in, after selecting your character, etc.)?

You only listed a few things we normally suggest, so I will add the others below.

-Reset your router by turning it off for a few minutes, then back on
-Make sure to use a wired Ethernet connection as opposed to wireless
-Check that your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV
-Perform a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!