Quote Originally Posted by Ariellendera View Post
Our teams have completed the investigation in this situation and discovered that the issue is not something we have control over.
That is wrong. NTT is your provider, you do have control over this situation. We do not.

Quote Originally Posted by Ariellendera View Post
We do suggest making reports with your ISP and our standard troubleshooting.
Done. And it still does not resolve the issue.