All Day Maintenance and Compensation: My Thoughts

[Hamada]

You throw out a right to legal recourse. That's why these agreements exist - not to restrict discussions about a given policy's fairness or properness on the forums. If the OP was suggesting that we sue SE, or that there's a legal case against them, I'd agree with you wholeheartedly. They aren't. They're venting on a social platform about something they feel isn't a just practice. That's fine and dandy, and an entirely independent argument from the ToS.

That's why the appropriate response is to argue on the same grounds: principles / a sense of fairness. Even on those grounds, you'll know that I disagree with the OP. But discussion on those grounds is far more likely to be productive.

It did seem to me you where giving views that conflict but now it makes sense. For me, with the ever increasing "time limited" bonuses and such, what I would like to see is some kind of leeway to meet all the deadlines.

For the maint itself, I am not sure. On the one hand they are keeping what they state in the tos, you still pay for the sub during maintenance and it should be expected. On the other hand, they could use PR brownie points given all the backlash they get. Not saying they should or required, but could be in their better interest to "give" something. I recently started play a f2p mobile game that gives out some "premium currency" sometimes "energy refilling" items, whenever it goes down for maintenance. (basically 3-10 USD of value) Once they gave a high amount of both for being down nearly 24 hours due to a bug. (more like 20 USD of value for this)

So just helps to have better pr I guess, but with the infrequency of them currently I am not personally bothered.

I will say this though and I think it echoed something you said in an earlier post. I do feel incompetence after you have the servers down for around 24 hours, have them up for 4 hrs or so, then have to take them down again. If you are going to have them down for 24 hrs, don't you think that is enough time to make sure it releases right? However, mistakes can be made i guess and it is better then them having us play on a buggy game for months (like how that retainer item count display bug went unchecked for so long, drove me nuts)

[Vaer]

You can just unsub for a while and take one of their free login campaigns (happens every patch it seems like) once a year. The last one was up to 96 hours, or 4 days. That's them giving you up to $2.00 right there!

[Nerfworthy]

I'm okay with it... so what if I can't play for one evening after I get home from work, I'll just do something else instead. This is what you sign up for when you play an online, everchanging game. There's going to be maintenance. If maintenance is unreasonably long (say, a few days) then I would expect them to compensate...but 24 hours, no. That's pretty standard.

[Garnetiferous]

Yeah, not only is this normal for FF14 its also normal for the majority of subscription based services that need regular maintenance. For example, the gym I go to, once a year for about a week and a half shuts the pools down for cleaning and maintenance and I don't get reimbursed for it.

[Masekase_Hurricane]

One little gripe I have though is the all day (24 hour) maintenance that this game has. Coming from 10 years of playing Final Fantasy XI, the version updates (patches) we got, wither minor or major, only took maybe 1-2 hours tops. But with a new major patch in this game, the maintenances take 24 hours to

I'm sorry but you are wearing rose tinted glasses when it came to 11 updates. Yes we did have 4-5 hour maintenance but it was also followed be another couple of 4-5 hours maintenance due to bugs etc. (I dont remember always getting 1-2 hour) Also some bugs stayed on that game for YEARS before they eventually fixed them due to no time.

As regards to 14, when we had the shorter maintenance's we had far more bugs and extra downtime. I'm happy with the way it is now 24hr, hotfixes and the odd random emergency fix. As regards to compensation it's stupid we get a working game that's compensation enough.

[Skattered]

I am so glad that out of 8 pages of discussion only a couple of people are being petty enough to agree to this rubbish. This takes entitlement way pass the God level.

[New_Game_Plus]

People complain about the silliest things sometimes.

[wizisi2k]

there's a reason that SE did 24 hours for patch 4.1 and said it wouldn't come up earlier and that was to ensure people got a fair shot at Shirogane housing. Granted (and I own a small plot) said wards/apartments were all sold in less than 120 minutes, safeguards failed, and SE apologized, thus adding more housing with restrictions, I would take a full day of down time to ensure we never have something like Rahaban EX or Pipin savage during Stormblood's early access period occur again. FFXI I do believe wasn't all 1 and 2 hr down times for patching-it may have SEEMED like that because of all the downloading you did which was at a fixed speed (on console, installing a expansion from disc took between 30 and 60 minutes to finish)

[Bracken]

The actual hell, I want compensation from this post wasting my time. I spent 10 mins of my day trying to comprehend what you're going on about.

(The above statement may also fall into all the said catagories in the said first paragraph of the OPs post for reasons out of the universe's control, due to unforeseen stupidity)

[Maero]

It is in the tos you know when you first signed up to pay and play this game.
Most people never bother to read it, but it is listed about maintenance and so on..

Surely you can find something else to do for 1 day?