Black Screen

[Anakim]

Yesterday i was going to enter Ishgard at start of the HW Story. Instead i got an black loading screen with the loading-wheel on the bottom right. After 10-15 minutes i closed the game.
After restarting the game i tried to login back onto my character but only got the loading screen with the white/golden town and the loading moogle on the botom right.
Tried it several times, restarted pc, restored settings, tried directx 9/11, nothing helped(i could log in a character on another server just fine). So i thought its just the character who bugged out.

Today after the maintenance i got a black screen with dx11 after the Square Enix Logo. With dx9 i got the usual ff14.exe errors.

Reinstalling Driver didnt work either.

Later i found a Free Trial Version on my PC and it works just fine with a free Trial Account.

So i assume the character bug and/or maintenance somehow killed my game Client. Any Idea how to fix it without downloading all the content again? (very slow Internet connection)

[Ariellendera]

Hello Anakim, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Unfortunately, I am going to have to suggest a uninstall and reinstall.

Based on the information provided, we have come to the conclusion that a complete reinstall of the game may be necessary. Please uninstall Final Fantasy XIV from your computer. Make sure to delete any remaining FFXIV files from your computer, including any potential files in your ‘Documents’ folder. Then reinstall the game from scratch. If you need a digital version of this, it can be found here: http://www.finalfantasyxiv.com/playersdownload/na/. Any updates or expansions will be downloaded to your computer once logged into the appropriate account

Hope to be of assistance.