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  1. #1
    Player
    Xerinthe's Avatar
    Join Date
    Jan 2014
    Location
    Ul'Dah
    Posts
    3
    Character
    Shyne Po'lahris
    World
    Mateus
    Main Class
    Red Mage Lv 70

    Unable to Complete Version Check

    I started getting this error today AFTER downloading the emergency maintenace update. It says "Unable to complete version check [30410][30607][20457][404]"

    I have tried the internet settings update as in many threads. I've tried the change the boot config to 1; i've also deleted the boot file and tried logging in. I've tried the Regedit as well. Also, i've hard reset my modem, tried a different wi-fi, and made sure I had the correct ports forwarded.

    I have had absolutely no luck. It still gives me the same error. I'm at a loss for what to do.
    (0)

  2. #2
    Player
    Xerinthe's Avatar
    Join Date
    Jan 2014
    Location
    Ul'Dah
    Posts
    3
    Character
    Shyne Po'lahris
    World
    Mateus
    Main Class
    Red Mage Lv 70
    Operating System: Win 7 64 bit (6.1 build 7601)
    Asus G73Jw
    BIOS: 10/3/09 15:13:23 Ver 08.00.10
    Processor: Intel Core i7 CPU Q740 @1.73GHz (8 CPUs), ~1.7GHz
    Memory 8192MB RAM
    Direct X 11
    NVIDIA GeForce GTX 460M
    (0)

  3. #3
    Moderator Ariellendera's Avatar
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    Nov 2017
    Posts
    1,027
    Hello Xerinthe, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    Based on the information provided, we have come to the conclusion that a complete reinstall of the game may be necessary. Please uninstall Final Fantasy XIV from your computer. Make sure to delete any remaining FFXIV files from your computer, including any potential files in your ‘Documents’ folder. Then reinstall the game from scratch. If you need a digital version of this, it can be found here: http://www.finalfantasyxiv.com/playersdownload/na/. Any updates or expansions will be downloaded to your computer once logged into the appropriate account.

    Hope to be of assistance.
    (2)

  4. #4
    Player
    Xerinthe's Avatar
    Join Date
    Jan 2014
    Location
    Ul'Dah
    Posts
    3
    Character
    Shyne Po'lahris
    World
    Mateus
    Main Class
    Red Mage Lv 70
    Thank you Ariellendera. The re-install was successful.
    (0)

  5. #5
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Quote Originally Posted by Xerinthe View Post
    Thank you Ariellendera. The re-install was successful.
    Great! I will be moving this thread to "closed concerns" If you have any other issues please create a new thread.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

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