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  1. 06-01-2018 09:30 AM #1
    Miqo95
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    Feb 2017
    Location
    Ul'dah
    Posts
    15
    Character
    Kyro Katsuro
    World
    Leviathan
    Main Class
    Scholar Lv 70
    I can't provide that information..my launcher won't even open, Its trying to update the launcher and that is when i'm getting shown my errors. I downloaded the launcher from here https://www.finalfantasyxiv.com/playersdownload/na/
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  2. 06-05-2018 02:09 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
    Posts
    2,510
    Thank you for the update Miqo95.

    There are a few other things you can try:

    - Reset your router by turning it off then back on again
    - Use a wired connection using an Ethernet cable (as opposed to wireless)
    - Make sure your anti-virus/firewall has the appropriate exception for FFXIV
    - Try doing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. Then try to update the launcher.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  3. 06-19-2018 07:15 AM #3
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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