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  1. #1
    Player
    Miqo95's Avatar
    Join Date
    Feb 2017
    Location
    Ul'dah
    Posts
    15
    Character
    Kyro Katsuro
    World
    Leviathan
    Main Class
    Scholar Lv 70
    Hello, I did all up the setting adjustments above and nothing fixed it.
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  2. #2
    Moderator Ariellendera's Avatar
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    Nov 2017
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    1,027
    Quote Originally Posted by Miqo95 View Post
    Hello, I did all up the setting adjustments above and nothing fixed it.
    Can you submit a FFXIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


    Hope to be of assistance!
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  3. #3
    Player
    Miqo95's Avatar
    Join Date
    Feb 2017
    Location
    Ul'dah
    Posts
    15
    Character
    Kyro Katsuro
    World
    Leviathan
    Main Class
    Scholar Lv 70
    I can't provide that information..my launcher won't even open, Its trying to update the launcher and that is when i'm getting shown my errors. I downloaded the launcher from here https://www.finalfantasyxiv.com/playersdownload/na/
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  4. #4
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Thank you for the update Miqo95.

    There are a few other things you can try:

    - Reset your router by turning it off then back on again
    - Use a wired connection using an Ethernet cable (as opposed to wireless)
    - Make sure your anti-virus/firewall has the appropriate exception for FFXIV
    - Try doing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. Then try to update the launcher.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  5. #5
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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