Welcome back! This is exactly what happened to me. from what I believe I had until around Christmas last year in order to successful transfer my PS3 character to PS4 and be able to access/use it. I missed this window as I have only just got back into playing. I also had to just buy the full game with all expansions to load up onto the PS4, I only ever had ARR on PS3 as the others didn't exist!

At this time I can see that character on an old world but it's just greyed out for good, forever lost in the aether. I've had to start a new character but it's been no biggy and probably for the best as I have been able to refresh myself with the MSQ and level through it (I never really got very far anyway).


I hope you have some luck with the transfer but stress not as you may prefer to begin anew