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  1. #1
    Player
    Lizyea's Avatar
    Join Date
    May 2018
    Posts
    2
    Character
    Shuyi Ye
    World
    Omega
    Main Class
    Arcanist Lv 64

    HELP Launcher problem!!! Cant LogIn



    I cant LogIn into my account/game since when I start my launcher, this screen pops up

    https://ibb.co/m9MMd8

    and not the regular ffxiv LogIn screen.

    It only lets me to set up a new Account or register with an existing account for a new trial.


    Someone Please help me.
    (0)

  2. #2
    Player
    Canadane's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    7,466
    Character
    King Canadane
    World
    Hyperion
    Main Class
    Sage Lv 100
    Set up a new account and see if it'll let you use your existing credentials?
    (1)

    http://king.canadane.com

  3. #3
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello Lizyea, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    I would like to suggest going to your library and make sure you are launching the full game and not the trial.

    Hope to be of assistance.
    (0)

  4. #4
    Player
    Lizyea's Avatar
    Join Date
    May 2018
    Posts
    2
    Character
    Shuyi Ye
    World
    Omega
    Main Class
    Arcanist Lv 64
    Quote Originally Posted by Ariellendera View Post
    Hello Lizyea, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    I would like to suggest going to your library and make sure you are launching the full game and not the trial.

    Hope to be of assistance.
    I am launching from ffxivboot.exe

    starting the launcher makes me go directly to the trial screen.

    I dont understand what you mean with going to my library.
    (0)

  5. #5
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Quote Originally Posted by Lizyea View Post
    I am launching from ffxivboot.exe

    starting the launcher makes me go directly to the trial screen.

    I dont understand what you mean with going to my library.
    Are you still having this issue? I would like to be of assistance if your issue persists.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

  6. #6
    Player
    Nexbezhul's Avatar
    Join Date
    Aug 2013
    Posts
    55
    Character
    Slovo Drakaneel
    World
    Twintania
    Main Class
    Lancer Lv 90
    I have got the same problem
    Can´t start the right launcher since i put the game from one PC to a new one with an external hard drive. I am always ending in the login screen for trials and dont understand it. While using my old PC i can start FF, using the new one with completely the same gamefile it doesnt work? Sorry for my english, its not my mother tongue.
    (0)

  7. #7
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Nexbezhul.

    Where did you download the launcher from?

    Try redownloading and installing the launcher using this link: http://www.finalfantasyxiv.com/playersdownload/eu/

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)
    Last edited by Einmimiria; 06-05-2018 at 02:04 AM.

  8. #8
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)