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  1. #1
    Player
    Leahra's Avatar
    Join Date
    May 2018
    Posts
    5
    Character
    Leahra Phe
    World
    Faerie
    Main Class
    Archer Lv 70

    Error Code 90002

    I was in the middle of the patch 4.3 Raisen Temple instance and lost connection to the server. When i tried to log into the game from character selection, i load for a little bit but "Connection with the server was lost" and error code 90002 comes up and i go to the title menu.

    My friend can see that my character is still logged in, still in the instance.

    I've tried having my friends who can log in fine try log in from their end and they get the same error code. I can log in to other characters i created so i don't think its a connection issue from my end

    Is it possible to somehow have my character manually logged out?


    26/05/2018 - Email revived via support center ticket

    Thank you for contacting the North American SQUARE ENIX Support Center. We appreciate you taking the time to contact us for assistance.

    We apologize for any inconvenience you may be experiencing while attempting to log in. This specific error is an error regarding character data. The error is most commonly caused by an improper disconnection from the servers during gameplay. As the game servers still recognize the character as being logged in due to the improper disconnection, the character cannot be logged into again. Unfortunately, there is no manual way to communicate to the servers that the character is no longer logged in, nor is there a way to manually log the character out. The character will eventually be recognized as logged out, though this time can vary depending on multiple factors, such as the area the character was in when the disconnection happened. We recommend trying to log into that character at a later time, but if the problem persists, please submit a bug report within the official FINAL FANTASY XIV forums at: http://forum.square-enix.com/ffxiv/forum.php

    - Well this is great...
    (0)
    Last edited by Leahra; 05-26-2018 at 08:43 AM. Reason: Update

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