Trying to create a support ticket

[xraysteve]

Not sure if this is how it's supposed to work, but I created a support ticket (getting error i2501 when I try to submit a character transfer), I got a ticket number, but no confirmation email and no way to check on the status of tickets I have submitted.

Should i have gotten a confirmation email? Is there anyway to know what the status of my ticket it?

[Einmimiria]

Hello xraysteve.

If you received a ticket number, your request has entered the system. From here, you simply need to wait for a reply. If you do not wish to wait until you get a response, you can contact the Support Center via either phone or chat. You can contact the support center using this link: https://support.na.square-enix.com/m...p?id=5382&la=1

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