Hello.

We are still having a lot of ping issues from South America ISP. Telefonica is sending us to a route to Europe before going into NA servers. Since data center relocation, we played with 300 ping, after a while they fixed it, but then it came back to even worse ping till now. At this moment South American Telefonica linked ISP people, are playing with more than 310-350 ping. It feels very frustrating to play. Already called ISP, and posted in a now-closed thread in this forums about that, but not response from anyone.

Do we still keep hope for them to do something?
Thanks in advance!