Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the issue you are having? When did this start happening? Is this the only character you cannot log into?

Please provide:

- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which disconnect occurs
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!