Materia missing from item

[jeterbot]

I melded a Swordsman's Cry IV ( str +8 dex +8 ) to a pair of felt trousers the night before patch, then after i log in after 1.20c that item is missing the materia i put into it..... /goodbye 450k .....

[Baccanale]

Greetings, jeterbot!

Thank you for posting your concerns about your Swordsman's Cry IV going missing from your felt trousers. In order to make sure that the development team has a sufficient information for a thorough investigation, it would be a great help if you could provide the following details:

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time (for both the time that you melded the materia to the trousers, as well as the time that you realized that it went missing):
Frequency:
Character Name:
Race:
World:
Class/Level:
Area and Coordinates:

Thanks again for your participation!

[jeterbot]

ISP: not sure sorry
Type of Internet Connection: att wifi
Connection speed: not sure
Date and Time: melded 1/30/12 12:45am missing 1/31/12 9:30 pm
frequency: not sure
Pheris Stormcrow
Lalafell
Selbina
Weaver 50
Uldah <X: 5 Y: 3>

[Baccanale]

Greetings again, jeterbot!

Thank you for providing the information that I requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on your thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also suggest contacting the SQUARE ENIX Support Center, just in case they may be able to help you resolve this matter. Thanks again for your report!