When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 5/23/2018 4:23 am
Frequency: FRequent
World name: Balmung
Character name: Natsu Misora
Retainer name: Synthesis materials
NPC name:
Monster name:
Class/Level: 70 Samurai
Party or solo: Party
In-game time:
Area and coordinates:
Housing:
Steps:
1. Queued up for Sigmascape v2 EX and got a story progression notice saying that i am ineligible for rewards(havent played since Sunday). I did not complete the duty. Queued up for Sigmascape v1 and received no message for completion, but at its conculsion, I was ineligible for chest rewards and did not receive a data log, which would've been my fourth this week to get an accessory. I checked the Duty finder and it said I received my reward for the week- but I haven't. Tomes are reset for me Sigmascape was not.

Connection Specs
- Type of internet connection/provider: Spectrum
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name: Dell
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version: Google Chrome

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: