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  1. #1
    Player
    Chiral's Avatar
    Join Date
    Nov 2013
    Posts
    79
    Character
    Chiral Etxevarria
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 80
    Quote Originally Posted by Einmimiria View Post
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    It should be noted that Windows XP is not a supported Operating System, so you may run into problems that you normally wouldn't.

    The Windows XP version of the Internet Explorer launcher may look a bit different, but try to find these setting:

    Open the Internet Explorer browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    If this has been done and you still have the issue, you may want to reinstall the game (and make sure to delete the FFXIV files in the My Documents folder as well).

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

    Thanks so much for your help!

    Unfortunately, none of these steps worked for me. It seems as though I will have to finally upgrade to windows 10. Other XP holdouts, take note. I know it's time and I expect it should work fine after that, just sucks that I gotta spend some $$/I'm gonna miss preseason for Feast!

    Thanks again!
    (0)

  2. #2
    Player
    Chiral's Avatar
    Join Date
    Nov 2013
    Posts
    79
    Character
    Chiral Etxevarria
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 80
    I know I said I was giving up but I have to wait to get windows 10 anyway, so...

    Here's the new error message after trying all the above steps:

    "A system error has occurred: -2146697211.
    HTTPS System Error"

    Other things I tried:
    flushdns
    whitelisting the launcher url
    disabling antivirus
    (0)
    Last edited by Chiral; 05-25-2018 at 02:15 PM.