Getting strange audio lag after the patch

[dark494]

1) Anytime, anywhere there are at least 6+ people actively engaged in doing something, like fighting a mob. Doesn't happen in dungeons with only 4 people, but 8-man trials/raids, 24-mans, all susceptible.
2) NTT Routers unable to handle NA load
3) 3.5mm jack to onboard audio
4) I have no other audio output to change to
5) Same as above

[KageTokage]

My situation is identical to everyone else in terms of my audio setup and the situations the audio lag occurs in.

[Nattramn]

I testet it and it seems that it happens anytime, anywhere... (trails, old and new 8-player raids, old and new 24-player raids and open world, eureka)
As soon as there are 6 or more players engage in combat, skill audio gets delayed and its getting worse the more players there are.
As far as i noticed, the delay only effects audio, skills work normal..
Turning of other players effects did not help either.

[Spyke]

I'm also experiencing this issue. Although anywhere as low as 4-man dungeons can trigger it for myself.

[KageTokage]

It seems like the only trigger for the glitch is having several sounds playing at the same time.

I've had it occur even in solo situations when involved in FATEs with friendly/enemy NPCs fighting each other.

[Bartholomue]

Having the same issue as well, this is pretty game breaking when you're relying on sound cues for your rotation as well as the boss rotation in raids. I hope this gets fixed soon.

1) Instances where there's 5-8 people
2) Just the audio lag
3) Basic 2.1 Setup through the motherboard's 3.5mm Jack. Realtek HD Audio
4) Not at all
5) Restart the game / Restarted the PC / Updated Realtek HD Audio drivers.

[jObEfiSH]

Issue is really incredibly bad, it makes it difficult to play any content due to the audio delay being very jarring.

1) Anytime, anywhere there are at least 6+ people actively engaged in doing something, like fighting a mob. Doesn't happen in dungeons with only 4 people, but 8-man trials/raids, 24-mans, all susceptible.
2) Just the audio lag
3) 5.1 surround sound speakers with onboard RealTek HD audio
4) Changed to headphones, to 2 speaker setup and issue still occurs
5) Rebooted PC, changed audio settings and equalizer settings.

[StarFist]

I'll throw my 'me too' onto the pile. Happens to me while a large number of players are fighting (eg: Alliance Raids).

Running an Intel Core i7-8700k, Nvidia GeForce GTX 1080 Ti & 16GB RAM.

1) Tried using an external USB soundcard (Scarlett 2i2v2 with ASIO drivers)
2) Tried with onboard sound (Realtek ALC1220 with MS drivers)
3) Tried with graphics settings at Maximum
4) Tried with graphics at lowest aka Standard (Laptop)
5) Network speed is healthy and all other interactions with the FFXIV servers seem fine, it's just audio

Please save me SE!


-------------

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	C:\Users\x\Documents
FINAL FANTASY XIV - A Realm Reborn	E:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (16299.rs3_release_svc_escrow.180502-1908)
SYSTEM_CPU	Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 12  SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS	Default System BIOS
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	16338.918MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	18770.918MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 222.787GB    SYSTEM_FREEDISC_SPACE 44.145GB
SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1863.015GB    SYSTEM_FREEDISC_SPACE 637.593GB
SYSTEM_STORAGE	G:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1863.015GB    SYSTEM_FREEDISC_SPACE 147.365GB
SYSTEM_STORAGE	P:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 489.047GB    SYSTEM_FREEDISC_SPACE 89.283GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	11127.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM	8169.459 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_38c9bee769f9ef1f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	24.21.0013.9764
SYSTEM_GRAPHICS_DRIVER_DATE	5/6/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Focusrite USB (Focusrite USB Audio)
SYSTEM_SOUND_DEVICE_ID	{7B011677-500A-424A-AF21-9FDB01B81678}
SYSTEM_SOUND_DEVICE_NAME	FocusriteUSBAudio.sys
SYSTEM_SOUND_DRIVER_VERSION	4.36.0005.0612
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	1/9/2018 00:00:00
SYSTEM_SOUND	Digital Audio (S/PDIF) (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID	{55C11E19-5BC8-4F95-BC68-DF144CFDF02F}
SYSTEM_SOUND_DEVICE_NAME	HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.16299.0251
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	2/21/2018 00:00:00
SYSTEM_SOUND	U28E590 (4- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID	{A7138946-9704-48E2-955A-FAC1FB2AB328}
SYSTEM_SOUND_DEVICE_NAME	HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.16299.0251
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	2/21/2018 00:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8A0C19A0-3DC4-11E3-8001444553540000}
SYSTEM_INPUT_NAME	G9x Laser Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 652  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8A0C40B0-3DC4-11E3-8003444553540000}
SYSTEM_INPUT_NAME	G9x Laser Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8A0C67C0-3DC4-11E3-8005444553540000}
SYSTEM_INPUT_NAME	G9x Laser Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{AA207D40-4A4D-11E3-8001444553540000}
SYSTEM_INPUT_NAME	USB Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 653  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{AA20A450-4A4D-11E3-8002444553540000}
SYSTEM_INPUT_NAME	USB Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0

[dark494]

Reddit's chiming in now as well, they're all having the problem

https://www.reddit.com/r/ffxiv/comme...ging_after_43/

[Einmimiria]

Thank you for the information everyone.

It looks like this issue has been reported (the post in the bug forums has been moved to 'Accepted Bugs'). Given the possibility that this isn't a bug and you have all hit some weird technical issue, I'd like to give a list of troubleshooting suggestions to see if any of them resolves the issue:

1) If you have any dedicated sound card, try reinstalling or updating the drivers for that device.
2) Check your sound settings in the system tray. Right click it and select 'Playback Devices.' Select your default audio device and click the 'Advanced' tab and choose a lower quality format. See if this has any affect on the issue.
3) Perform a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. Make sure that no other program is running in the background when you play the game.

If these have no impact on the issue, I'd recommend submitting a bug report. You can do this on the bug report forums (http://forum.square-enix.com/ffxiv/f...2-In-Game-Bugs) or in-game by typing "/supportdesk" in the main chat window.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!