Launcher won't start

[Psnerp]

I just formatted my pc and still the same problem how is this not working?

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

This may be because your shortcut is not connecting properly to the boot file. Find the ffxivboot.exe file and try to open the game that way. The default location is: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivboot.exe

If this does not work, try deleting the files in the My Documents folder (My Documents > My Games > Final Fantasy XIV), then launch the game again.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!