When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 5/22/18 10:30
Frequency: always
World name: Excalibur
Character name: Fayte Maru
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time: 10am
Area and coordinates: Goblet - private house
Housing: Goblet Plot 11 Ward 14
Issue:
I have 2 picture frames on west wall first floor, since the 4.3 patch, if I move to the east side of the house past the 1/2 way point of the floors they disappear from the wall or de-render. When I move back to the west side they re-appear. I have never had this issue before with them, even my mounted windows do not disappear and they are on the same walls as the picture frames. I tried moving the picture frames to other locations and even then they still disappear at certain distances. I have my settings at max so I don't believe it to be a settings issue. It just started doing it this morning with new patch 4.3.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\SytheBlade\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/16/16 09:38:11 Ver: V1.13B0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16332.613MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18764.613MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.103GB SYSTEM_FREEDISC_SPACE 91.795GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 842.530GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 488.923GB SYSTEM_FREEDISC_SPACE 277.345GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4043.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.307 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9101
SYSTEM_GRAPHICS_DRIVER_DATE 2/22/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4043.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.307 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_048172e9d7cc483d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9101
SYSTEM_GRAPHICS_DRIVER_DATE 2/22/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BD6EBFFD-7D93-48AA-AFB8-50B46BC6CDC3}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8158
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5AFFD1F2-B3B6-4B43-8469-3182EBDC1828}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8158
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1797F400-181E-11E8-8002444553540000}
SYSTEM_INPUT_NAME FootSwitch1F1.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1797F400-181E-11E8-8001444553540000}
SYSTEM_INPUT_NAME G400s Optical Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {17997AA0-181E-11E8-8003444553540000}
SYSTEM_INPUT_NAME Controller (Xbox 360 Wireless Receiver for Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
#general - Discord
NVIDIA GeForce Overlay
Sticky Notes
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 29 PPAPI
Battle.net
Google Chrome
Nox APP Player
NVIDIA Stereoscopic 3D Driver
Steam
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
FootSwitch V6.7.1
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat Reader DC
VIPRE Internet Security
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Brother MFL-Pro Suite MFC-J4510DW
VIPRE Internet Security
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 18.01 (x64)
GIMP 2.8.22
TERA
Vulkan Run Time Libraries 1.0.65.1
Dauntless
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA 3D Vision Driver 391.01
NVIDIA Control Panel 391.01
NVIDIA Graphics Driver 391.01
NVIDIA GeForce Experience 3.10.0.95
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 29.1.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 29.1.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.36.6
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.10.0.95
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.02.2
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe 000016E0
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe 00001940
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe 00000EB8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000175C
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000253C
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002ED8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000072C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002708
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000376C
C:\Program Files (x86)\VIPRE\SBAMTray.exe 0000171C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001E70
C:\Program Files\Windows Defender\MSASCuiL.exe 00003640
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_2.1.18.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 000019E8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1813.286.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00000F64
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9226.21595.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001A70
C:\Users\SytheBlade\AppData\Local\Discord\app-0.0.301\Discord.exe 00001D04
C:\Users\SytheBlade\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000009E4
C:\WINDOWS\Explorer.EXE 0000375C
C:\WINDOWS\system32\ApplicationFrameHost.exe 000022F8
C:\WINDOWS\system32\SettingSyncHost.exe 00001858
C:\WINDOWS\system32\conhost.exe 00000470
C:\WINDOWS\system32\svchost.exe 00002504
C:\Windows\System32\RuntimeBroker.exe 00001F4C
C:\Windows\System32\smartscreen.exe 00003390
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003688
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003754
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000032FC
c:\windows\system32\sihost.exe 00002EE8
c:\windows\system32\svchost.exe 00002B2C
c:\windows\system32\taskhostw.exe 00002350
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
no frames - https://imgur.com/vT7F8Nk
frames - https://imgur.com/LGyv8vX